Megasolutions - Video Tutorials

 

Video Tutorials

Chapter 1: Getting started

Video 1: Login & Account Administration
This video will show you how to set up additional users, manage and edit your company's contact information

Tips:

Your login id is your email address.
Your password is your first name and first initial of last name (i.e. johnk)
You can make changes in “Account Settings” once logged in


Looking for information on how to place an order? View Video 2.

Chapter 2: Ordering

Video 2: Using the Estimator
This video will show you how to obtain quick pricing and build custom orders

Tips:

Click the description names to view pop-up help on desired topics.
Multiple page PDFs currently will only preview the first page as a thumbnail. Click on the thumbnail to view
the entire online proof.


Looking for information on how to check out? View Video 3.

Video 3: Shopping cart and checking out
This video will show you how to finalize an order, choose shipping options, and make a payment

Tips:

Reordering:
You can reorder items from past jobs by going to My Account > View Orders

Click the order number link to see the items ordered
Click the “reorder” icon next to the desired item
To duplicate an entire order with multiple products, you must add the items
one-by-one to your shopping cart. Use the order number (N###) as a reference while
toggling between your Shopping Cart and Order History.


Shipping:
Turnaround depends on quantity, materials on-hand and production queue. Choose the
turn-around option that fits your needs:

Standard Option has a 24-48 hour turnaround time, with most jobs done same day.
Production time is 1 business day.
Rush Same-Day is not available for all jobs, but has a turnaround of 0 days.
For blind shipping, split shipments or any other special handling, please make sure to contact us directly or include instructions in the order notes at the checkout. These functions will be updated soon.

Adding Order Notes:
Add notes to specific line items using the “memo/job title” line.
Add notes about the entire order in the check-out area.